[Marketing Briefing] Development of ChatGPT Business Registration and Performance Tracking Tool

4–6 minutes

1-Minute Summary

It has been reported that OpenAI is developing a business tool to help companies track ChatGPT impressions and clicks.

Although ChatGPT advertising performance cases have been released, analysis shows that ChatGPT traffic accounted for only 0.62% of Google organic search.

73% of AI-driven purchases were for familiar brands, and Tripadvisor wrote off $369.5 million due to changes in the search landscape.

Today's Key Point: ChatGPT Business Performance Tracking Tool

What was announced?

the Search Engine Roundtable, OpenAI is developing an enterprise tool similar to Google Search Console. Companies will be able to claim their businesses and track performance on ChatGPT. There has been no official announcement from OpenAI yet.

The tool is reported to include three features: checking the frequency of business mentions in ChatGPT conversations, registering the latest product and business information, and enabling business agents to answer customer questions using information provided by the company.

This information was first revealed on LinkedIn by Juozas Kaziukėnas. He explained that the tool aggregates response impressions and website link clicks on a daily basis and displays them in charts. He added that it does not provide prompt data, user data, competitor comparisons, or rankings.

background

Kaziukėnas has been observing the early stages of this feature since August. He noted that a notification banner recently appeared, suggesting that a launch is imminent. It was reported that the tool is part of the larger Business Hub feature and is available only to companies that have verified ownership through Shopify store connections.

Search Engine Roundtable reported that this tool appears to focus on natural responses, separate from ChatGPT ads.

Until now, AI search impressions have primarily relied on external tools that sample prompts for estimation. Once impression and click data is generated directly by the platform, it becomes possible to report Generative Engine Optimization (GEO) performance using proprietary data. However, it is difficult to identify the causes of fluctuations in impressions solely through this tool.

Today's Headlines

  1. OpenAI Developing ChatGPT Version 'Search Console'... Checking Citations and Achievements
  2. OpenAI Unveils ChatGPT Advertising Success Story… Lowers Cost Per Sign-up
  3. ChatGPT Traffic Accounts for 0.62% of Google Organic Search… Analysis of 4 Data Sources
  4. Tripadvisor, “SEO Will Still Hinder Growth in 2027”… Asset Amortization
  5. Google Expands Gemini Business Profile Tool to Workspace
  6. Attest, “73% of AI-driven purchases are for brands already known”
  7. Cloudflare CEO: “AI Agent Optimization is the New SEO”

1. OpenAI Developing ChatGPT Version 'Search Console'... Checking Citations and Performance

Search Engine Roundtable reported that OpenAI is developing a tool to track mentions and clicks within ChatGPT for enterprises . There has been no official announcement yet

2. OpenAI Unveils ChatGPT Advertising Success Story… Lowers Cost Per Sign-up

OpenAIintroduced the digital publishing platform Flipsnack as an official advertising case study. Flipsnack focused its ChatGPT ad campaigns on driving product experiences. According to OpenAI's own announcement, the number of sign-ups increased and the cost per sign-up decreased. Specific figures were not disclosed.

This example demonstrates a method of optimizing ads for the conversion goal of trial sign-ups rather than click counts. It shows that ChatGPT ads, like other performance ads, can compare performance based on Cost Per Acquisition (CPA).

3. ChatGPT Traffic Accounts for 0.62% of Google Organic Search… Analysis of 4 Data Sources

Search Engine Journalcompared four datasets related to AI visibility. Marie Haynes analyzed over 145 million sessions across 100 sites over a 12-month period and found that ChatGPT traffic 0.62%. Even when combining all LLMs, 0.73%.

Kevin Indig analyzed 632 correlation tests involving 12 GA4 properties and 4 brands. No reliable association was found between AI visibility and subsequent direct traffic or brand searches.

The AI ​​Visibility Dashboard is a tool that quantifies how often a brand appears in AI responses. This analysis demonstrates that it is difficult to prove with existing data the assumption that the hidden influence of AI is reflected in direct traffic or brand searches.

4. Tripadvisor, “SEO Will Still Hinder Growth in 2027”… Asset Amortization

The Search Engine Journal reported that Tripadvisor reflected a $369.5 million impairment on goodwill in its hotel and advertising business in the third quarter . The company cited accelerated traffic declines due to changes in the search landscape as the primary cause. Revenue for the segment fell 23% to $151.6 million.

During the earnings call, CFO Mike Noonan stated that SEO would remain a burden on growth in 2027. He explained that reliance on SEO has dropped significantly from a year ago to the mid-to-high teens. As traffic shifts from free search to paid channels, the proportion of marketing expenses relative to revenue has also increased.

5. Google Expands Gemini Business Profile Tool to Workspace

The Search Engine Journal reported that Google is providing Gemini profile tools to businesses that manage business profiles using Workspace accounts . Google stated in a notice to small businesses on November 5 that the rollout is being rolled out sequentially. However, the help page indicates that work accounts cannot yet be used.

The European Economic Area (EEA) and the UK were removed from the list of unsupported regions in Help as of October 13. For businesses that have enabled the chat feature, a 'Messages' button is displayed next to the 'Phone' button on Google Maps for Android and iOS.

Workspace support allows you to connect profiles verified with a company email, rather than a personal Gmail, to Gemini. As the message button appears at the top, the speed of inquiry response can directly impact the map search user experience.

6. Attest, “73% of AI-Driven Purchases Are for Already Known Brands”

MadTimes reported that a survey of 4,000 consumers in the U.S. and U.K. by consumer research firm Attest found that 73% of AI-involved purchases involved brands they were already familiar with . In purchases where AI was not used, this figure was 71%. Among first-time buyers who used AI, only 22% started their search with AI from the beginning.

Approximately 80% of AI-using buyers reported receiving recommendations for products they had never heard of before. However, the percentage of people who actually purchased unknown brands was about one-quarter, regardless of whether they used AI. The percentage of those who chose brands they only knew by name was high, rising from 24% when not using AI to 36% when using AI.

7. Cloudflare CEO: “AI Agent Optimization is the New SEO”

The Search Engine Journal reported that Cloudflare CEO Matthew Prince stated during an earnings call that OpenAI is paying for webpage change signals . If Cloudflare notifies OpenAI when a page is updated, the OpenAI crawler does not need to repeatedly collect the same pages. Prince described customer support aimed at increasing AI agent traffic as a new form of SEO.

Cloudflare's third-quarter revenue was $782.5 million, 39% . The revenue from new businesses was not disclosed.

A crawler is a program that AI services use to collect webpage content. As change signals spread, the speed at which frequently changing information, such as prices and inventory, is reflected in AI responses can be accelerated.

References

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